All the legal stuff

Liability Waiver

By proceeding with race entry, you confirm that you have read and agree to the following terms:

1. Acknowledgement of Risk

I understand and accept that downhill and enduro mountain biking are inherently dangerous activities that involve the risk of serious injury, permanent disability, or death. I voluntarily choose to participate with full knowledge and acceptance of these risks.

2. Release of Liability

I hereby waive, release, and discharge any and all claims for injury, loss, damage, or death that may arise from my participation in the event. This release applies to, but is not limited to:

  • Dustin Troy Rudman

  • The Dustin Rudman Invitational (DRI)

  • The owners, managers, and staff of the race location

  • Event sponsors, organisers, officials, volunteers, and affiliates

This release applies whether the injury or loss is caused by negligence (ordinary or gross), conditions of the trails, weather, rider conduct, or any other factor — except in cases of proven intentional misconduct.

3. Indemnity

I agree to indemnify and hold harmless the above-mentioned parties against any liability, costs, legal fees, or claims brought by third parties resulting from my actions during the event or while on venue property.

4. Medical Consent

I authorise medical personnel or event organisers to administer emergency first aid or arrange further medical treatment if necessary. I accept full financial responsibility for any treatment or transport required.

5. Rules & Responsibilities

I agree to:

  • Obey all event rules, signage, and instructions given by event staff;

  • Wear a helmet at all times while riding;

  • Refrain from reckless behaviour that endangers myself or others;

  • Accept that the event organisers may disqualify or remove any participant for safety or behavioural reasons.

6. Photography & Media Release

I consent to the use of my name, likeness, and image captured during the event for marketing, promotional, or editorial purposes by the event organisers and their partners, without compensation.

7. Minors

If I am entering a minor under the age of 18, I confirm that I am their legal guardian and accept these terms on their behalf. I take full responsibility for their participation, conduct, and safety.

8. Jurisdiction & Legal Binding

This waiver is governed by the laws of the Republic of South Africa. Any disputes will be resolved under the jurisdiction of South African courts. If any part of this waiver is found unenforceable, the remainder shall remain in full effect.

9. Digital Acknowledgement

By completing race entry and payment, I confirm that I have read, understood, and voluntarily agree to this waiver and indemnity in full. I acknowledge that I am giving up significant legal rights and accept full responsibility for my participation in the event.

Website Security

Effective Date: 22 June 2025

At Dustin Rudman Invitational, we are committed to ensuring the security of your personal and payment information. This Security Policy outlines the steps we take to safeguard your data while you browse or make purchases on our website.

1. Secure Online Transactions
All transactions on our website are processed using PayFast, a secure and trusted South African payment gateway that is:

  • PCI-DSS Level 1 compliant

  • SSL secured

  • Uses 3D Secure for credit card payments

We do not store your credit or debit card details on our servers.

2. Data Encryption
Our website uses SSL (Secure Socket Layer) encryption to ensure that all data transferred between your browser and our servers is safe and protected from interception.
You can verify this by checking for a padlock icon in your browser’s address bar and that the URL starts with https://.

3. System Security Measures
We take the following steps to protect our website and your data:

  • Regular security updates and patches

  • Secure hosting infrastructure

  • Firewall and intrusion detection systems

  • Use of secure admin access and strong password policies

4. Access to Your Information
Access to personal customer information is strictly limited to authorized personnel only and is protected by:

  • Password-protected systems

  • Two-factor authentication (where applicable)

  • Staff confidentiality agreements and training

5. Fraud Prevention
We actively monitor transactions for fraudulent activity and may contact you to verify large or unusual purchases. We reserve the right to cancel suspicious orders and report them to the relevant authorities.

6. Data Retention and Disposal
We retain customer information only as long as necessary for:

  • Order fulfillment

  • Legal compliance

  • Customer service

When no longer required, data is securely deleted or anonymized.

7. Third-Party Security
While we use reputable third-party services (such as PayFast, shipping providers, and analytics tools), we are not responsible for their security practices. We recommend reviewing their individual privacy and security policies.

8. Policy Updates
We may update this policy to reflect changes in our security practices or legal obligations. Any changes will be posted here with an updated effective date.

9. Contact Us
If you have any questions about our security practices or believe your data has been compromised, contact us immediately:
Email: dusty@dustinrudman.co.za
Business Name: Dustin Rudman Invitational

Return and Refund

Effective Date: 22 June 2025

Thank you for shopping with The Dustin Rudman Invitational. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we’re here to help.

1. Returns
You have 7 days from the date of delivery to return an item.

To be eligible for a return:

  • The item must be unused and in its original condition

  • It must be returned in the original packaging (if applicable)

  • You must have proof of purchase (order number or receipt)

Items that cannot be returned:

  • Perishable goods (e.g., food, flowers)

  • Digital products (e.g., downloadable software, event entries, or eBooks)

  • Gift cards

  • Sale or clearance items (unless defective)

2. Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund.

If approved:

  • A refund will be processed to your original payment method

  • You will receive the credit within a certain number of days (depending on your bank or card issuer)

Please Note:

  • Shipping costs are non-refundable

  • If your order included free shipping, the cost of shipping may be deducted from your refund

  • Original payment processing fees (e.g., PayFast) may also be non-refundable

3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange something, contact us with your order number and a description of the issue.

4. Return Shipping
You will be responsible for paying for your own return shipping costs unless:

  • The item was damaged or defective

  • You received the wrong product

We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

5. How to Request a Return or Refund
To initiate a return or refund, please contact us at:
Email: dusty@dustinrudman.co.za
Business Name: DRI

Please include your order number and reason for the return.

6. Legal Compliance
This policy complies with the Consumer Protection Act (CPA) of South Africa and is designed to protect both the buyer and seller.

Terms and Conditions

Effective Date: 12 June 2025

These Terms and Conditions govern your use of our website and your relationship with us. By using this site, you agree to be legally bound by these terms.

1. Company Information
This website is owned and operated by The Dustin Rudman Invitational, located in Chancliff, South Africa.
Contact:
Email: dusty@dustinrudman.co.za

2. Detailed Description of Goods and/or Services
DRI is an online retailer offering:

  • Physical goods such as clothing, accessories, home decor, handmade crafts, and tooling

  • Digital products such as downloadable guides, software, templates

  • Services such as consulting, coaching, trail design and construction, content writing

Each product or service is described clearly with features, pricing, availability, and expected delivery format or time. We make every effort to ensure accuracy, but errors may occasionally occur.

3. Use of the Website
You agree to use this website for lawful purposes only. You may not attempt to interfere with the security, operation, or accessibility of this website.

4. Payment Options
We accept secure online payments via PayFast, which supports:

  • Visa and Mastercard

  • Instant EFT

  • Masterpass

  • Zapper

  • Debit cards (where applicable)

All payments are processed in South African Rand (ZAR). We do not store any credit card information on our servers.

5. Delivery Policy
Orders will be processed within 2–3 business days. Delivery times vary depending on your location and courier services. We provide tracking numbers once your order is dispatched.

6. Return and Refund Policy
You may return unused items in their original packaging within 7 days of delivery for a full or partial refund. Items not eligible for return include:

  • Digital downloads / Event entries

  • Perishable goods

  • Clearance or final sale items

Refunds are processed to your original payment method, minus any applicable delivery or processing fees. See our Return & Refund Policy for full details.

7. Privacy Policy
We respect your privacy. Your information is collected and used only for order fulfillment, communication, and optional marketing (with your consent). Read our Privacy Policy for more information.

8. Security Policy
Our website is protected by SSL encryption and hosted in a secure environment. All payments are processed by PayFast, a PCI-DSS Level 1 compliant provider. We take all reasonable steps to protect your data.

9. Intellectual Property
All content on this website—including text, images, logos, and product descriptions—is the property of Dustin Rudman Invitational and may not be copied, reused, or distributed without written permission.

10. Limitation of Liability
To the fullest extent allowed by law, Dustin Rudman Invitational is not liable for any direct, indirect, or consequential loss or damage resulting from use of this website or products sold.

11. Governing Law
These terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in South African courts.

12. Changes to Terms
We may update these terms at any time without prior notice. The latest version will always be available on our website.

13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
Dustin Rudman Invitational
Email: dusty@dustinrudman.co.za
Phone: 072 306 4285
Address: 25 Kurkboom, Berg en Dal Estate, Chancliff

Privacy Policy

Effective Date: 22 June 2025

At [DRI], we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

1. What Information We Collect
We may collect the following personal information when you visit our website, place an order, or interact with us:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Information (processed securely via PayFast)

  • IP Address and Browser Information

  • Order and Purchase History

  • Any other information you voluntarily provide (e.g. via contact forms)

2. How We Collect Your Information
We collect your information in the following ways:

  • When you place an order through our website

  • When you sign up for newsletters or contact us

  • Automatically via browser cookies and analytics tools

3. Why We Collect Your Information
We collect and use your information to:

  • Process your orders and payments

  • Communicate with you about your order

  • Respond to your inquiries and support requests

  • Improve our website and customer experience

  • Send marketing emails (only if you opt in)

  • Comply with legal obligations

4. How Your Information Is Protected
We take data protection seriously. Your personal information is stored securely, and we use industry-standard technologies such as:

  • Secure Sockets Layer (SSL) encryption

  • Firewall-protected hosting environments

  • PCI-DSS compliant third-party payment processor (PayFast)

We do not store any credit card or payment details on our servers.

5. Sharing of Information
We do not sell or rent your personal information. We may share your information with:

  • PayFast, to process payments securely

  • Courier or logistics providers, to deliver your order

  • Email marketing platforms, if you opt in to our newsletters

  • Law enforcement or regulatory bodies, when required by law

6. Your Rights Under POPIA
You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Withdraw consent for data use at any time

  • Request deletion of your personal data (unless legally required to retain it)

  • Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, please contact us at dusty@dustinrudman.co.za

7. Use of Cookies
We use cookies to:

  • Improve your browsing experience

  • Track website usage and performance (e.g., Google Analytics)

  • Store preferences such as items in your cart

You can control cookies through your browser settings. Continued use of our website implies acceptance of our cookie policy.

8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services indicates your acceptance of the revised policy.

9. Contact Us
If you have any questions about this policy or your personal data, please contact us at:
Email: dusty@dustinrudman.co.za
Phone: 072 306 4285
Business Name: Dustin Rudman Invitational

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